Coming Soon! Invoice Cloud Payment & Billing Platform for Utility Billing

Invoice Cloud 

Invoice Cloud is an online payment solution platform that the City of Mound will be starting to use for utility billing customers.  

Invoice Cloud will be the City's new online billing and payment solution system that will provide residents/customers with a modern, seamless, and enhanced customer service experience. The new system will provide users with the ability to take advantage of multiple payment options (more than what is currently offered), online bill history, paperless billing, real-time balances, and more. 

Registration by creating an account is not required, however, by doing so, residents/customers may enjoy the full-service benefits of doing so. Customers still have the ability to make one-time payments without registering. 

Residents/Customers will:
  • Have the option for one-time payments or the ability to set up reoccurring automatic payments. 
  • Have access to up to 24 months' worth of usage and billing data (when they create an online account). 
  • Have access to a 24/7 phone payment option.
  • Be able to set up notifications and receive payment confirmation via email or text. 
  • Be able to choose to receive and view their bills electronically or by paper option by mail (default option).
  • Have more online payment options including credit/debit card, e-check, and other digital payment options.